Returns & Exchanges:
Changes and returns of products can only be made for purchases that have been delivered in Lima, within the following two weeks of making the purchase and will be accepted as long as the product has NOT been used and is in optimal condition (without wrinkles, marks, stains or similar).
Changes or refunds of purchases that have been sent outside of Lima are not accepted since the products, being folded, are marked.
No money refunds are made, you can only make changes for other products.
Shipments:
EThe delivery time of each product will depend on its availability in stock. If there is stock, the shipment will be coordinated during the following 3 business days. In case the product is not available in stock and there is the possibility of sending it to be made, the delivery time will vary according to the current demand. This time is usually from a week and a half to two weeks, although it may take a little less or more depending on the demand. Please, to verify the delivery time, contact us by call or WhatsApp at 939369309 or 971853286 where we will respond within our business hours from Monday to Friday from 10 am to 6 pm and Saturdays from 10 am to 2 pm.
The shipping cost within Metropolitan Lima will depend on the district where it is located. Shipments can also be made to the province with a cost of S/20 that will cover the section from our store to the agency in Lima that the client chooses (Línea, Shalom, Marvisur, Cruz del Sur) and apart from that, the shipment of the Lima section will be cancelled. to destination which is calculated by the same agency and varies according to the volume and weight of the order and final destination. To make a shipment to the province, please send a WhatsApp to 939369309 or 971853286 with the screenshot of your online order and the details of the person who will collect the product from the agency at destination (full name as it appears on the DNI, number of DNI, cell phone, city of destination and preferred agency). I DON’T KNOW IF IT IS NECESSARY OR NOT TO PUT IT, I DON’T KNOW HOW IT WOULD BE HANDLED IN THE WEB SYSTEM BUT THAT IS HOW WE HANDLE IT RIGHT NOW IN THE STORE BECAUSE WE DON’T HAVE AN ONLINE SALES SYSTEM.